Born and raised in Los Angeles, California, Ms. Palafox graduated from Cal State, Northridge with a B.A. in Sociology. As an intake specialist, she enjoys being the first point of contact and, “making sure our clients are taken care of.”  Chelsea fulfilled a dream by traveling to Japan, witnessing the Shibuya crosswalk, and tasting authentic ramen. In her free time, she enjoys reading and learning about space, baking, attending church, and singing.